WARRANTY
Your satisfaction is our #1 priority here at Kismile. That’s why we’re pleased to offer a limited warranty that covers defects in material or workmanship on all new Kismile products. This warranty applies solely to the original purchaser and is non-transferable. Only consumers purchasing Kismile products from authorized Kismile retailers or resellers may benefit from our limited warranty.
WARRANTY TERMS:
During the first year, any components of this appliance found to be defective due to materials or workmanship will be replaced, at the manufacturer's discretion, at no charge to the original purchaser. The purchaser will be responsible for any removal or transportation costs.
We recommend that you keep the packaging your product arrived in so that you have the required packaging available in the event of a return.
WARRANTY EXCLUSIONS:
The warranty will not apply if damage is caused by any of the following:
- Power failure
- Damage in transit or when moving the appliance
- Improper power supply such as low voltage, defective household wiring or inadequate fuses
- Accident, alteration, misuse or abuse of the appliance such as using non-approved accessories, inadequate air circulation in the room or abnormal operating conditions (extreme temperatures)
- Use in commercial or industrial applications
- Fire, water damage, theft, war, riot, hostility or acts of God such as hurricanes, floods, etc.
- Use of force or damage caused by external influences
- Partially or completely dismantled appliances
- Blemished and remanufactured appliances have a 90-day warranty
OBTAINING SERVICE:
When making a warranty claim, please have the original bill of purchase with purchase date available. The purchaser will be responsible for any removal or transportation costs. Replacement parts and/or units will be new, re-manufactured or refurbished and is subject to the manufacturer's discretion.
For technical support and warranty service, please contact us at: support@kismile.com or +1 571-385-2829
